How Our Legal Conditions Work for You
When you open an account with us, you enter into a binding agreement that covers how we process your transactions, store your data, and resolve any disputes. Our legal terms are written to be read — not buried in jargon. Every deposit you make via DANA,
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OVO, or GoPay is governed by the same transaction policy, which means the rules around reversals, failed transfers, and account credits are consistent regardless of which wallet you use. We do not modify these conditions per wallet; the same standard applies. Account eligibility is subject to
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your location and local law — we serve regions where access is permitted, and we verify this at the point of registration. If your account is flagged for review, our compliance process requires identity confirmation before any withdrawal is processed. This is standard across all accounts
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and is not a penalty. Jurisdiction-specific restrictions may apply, and we reserve the right to suspend access to accounts that cannot satisfy regional eligibility checks. Our full terms document details the scope of these checks, the appeals process, and the timelines involved. You can request a
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copy of your personal data held on file, and you can ask us to correct inaccurate information — both of these rights are built into our policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.