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How diamond177 Handles Your Personal Data

When you open an account with us, we collect only what we need to run your account and process payments through DANA, OVO, and GoPay.

Account data kept secureDANA, OVO, GoPay wallet details handled with careYour right to access or delete dataCookie use disclosed clearlyContact path for data requests
diamond177 How diamond177 Handles Your Personal Data
HOW WE PROTECT DATA

Data Handling Practices You Can Verify

We take four concrete steps to keep your account data safe and your privacy rights in order. Each step below covers a real part of how we operate — from how we store wallet credentials to how long we keep your records after you close an account.

Encrypted Storage

Your password and linked wallet credentials — DANA, OVO, GoPay — are stored using encryption at rest. Plain-text wallet IDs are never written to our logs.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can review and adjust cookie preferences from your browser settings at any time.

Retention Schedule

Active account data is kept while your account remains open. After you close your account, we retain the minimum data required by applicable rules, then delete the rest on a defined schedule.

Third-Party Limits

We share data with payment processors strictly to complete transactions. No marketing profiling is done with your data by any third party we work with.

DATA REQUEST CONTACT

Reach Us About Your Privacy Rights

If you want to access, correct, or remove the personal data we hold about your account, our support team handles these requests directly. You can reach us through live chat on the platform, by email, or by submitting a request form from within your account settings. We aim to acknowledge every data request and confirm the action taken once it is complete.

Live Chat Open the chat widget inside your account dashboard. Identify yourself as submitting a data privacy request and our team will route it to the right team.
Email Support Send your data access or deletion request to our support email address. Include the email tied to your diamond177 account so we can locate your records quickly.
Account Request Form Log in, go to account settings, and find the Data Request section. Submit the form there and you will receive a confirmation reference number for tracking.

Common Questions About Your Privacy at diamond177

These are the questions we hear most often from people in Indonesia who want to understand their rights around personal data, account information, and how we use the e-wallet details connected to their account.

We collect your name, email address, date of birth, and the e-wallet account details you link — whether that is DANA, OVO, or GoPay — to verify your identity and process payments.

Yes. Submit a data access request through live chat, email, or the in-account request form. We will confirm receipt and provide your data summary once the request is processed.

Use the Data Request form inside your account settings or contact support via email. We will delete your data outside any minimum retention obligations required by applicable local rules.

We share only what payment processors need to complete a DANA, OVO, or GoPay transaction. We do not sell your data or share it with third parties for their own marketing use.

We retain the minimum records required under applicable rules for the defined period, then delete them. Data that is not subject to any retention obligation is removed when your account closes.

Yes. DANA, OVO, and GoPay identifiers linked to your account are stored encrypted. They are never written in plain text to any log file and are accessed only to process your transactions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.